Refund and Cancellation Policy

Last updated: 18 August 2026

This policy covers subscriptions to OmniCLI. Our order process is conducted by Paddle.com, which is the Merchant of Record for all orders and handles payment, billing, and refunds.

Cancelling

You can cancel at any time from your subscription page — no notice period and no cancellation fee. Cancelling stops the next renewal; your paid features stay available until the end of the billing period you have already paid for, after which the account returns to the free plan. Your account, definitions, and history are not deleted when you cancel.

Refunds

We offer a full refund, no questions asked, if you ask within 3 days of your purchase.

Separately, your purchase is also covered by Paddle's own Buyer Terms, since Paddle is the Merchant of Record for our orders — they may give you further rights, including a right to withdraw from a purchase. We don't restate those terms here, since Paddle can update them; the current version is always at the link above.

Outside the above we do not offer refunds for a billing period already started, including partly used periods and annual plans cancelled mid-term. If something went wrong — the service was unavailable, you were charged twice, or you were billed after cancelling — contact us and we will put it right.

How to request a refund

Email gava.org.tech@gmail.com with the email address on the account and the approximate purchase date, or contact Paddle directly using the receipt they sent you. Approved refunds go back to the original payment method. Paddle processes them, and how long the money takes to appear depends on your bank or card issuer.

Seat changes

Adding seats mid-period is charged pro rata for the remainder of the period. Removing seats takes effect at the next renewal rather than immediately, so no refund arises for a seat you stop using mid-period.

Price changes

If we change the price of a plan you are on, the new price applies from your next renewal, and we will tell you before it does. You can cancel before that renewal if you do not want to continue. Current prices are on the pricing page.

Contact

gava.org.tech@gmail.com

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